Pack it like it's yours.

The rules

• Use a tracked service. Any major carrier is fine as long as the package has tracking. Your payout is released only after tracking is added.
• Ship only to the address on the order. Don't accept requests to send it somewhere else — it voids protection for both of you.
• Orders of $750 or more need signature confirmation. Consider adding carrier insurance for anything valuable.
• Shipping price is yours to set on each listing, and you receive it in full — no fee is taken from shipping. Price it to cover your label and packing materials.

How to pack it

Loose cartridges

Slip the cart into a small plastic bag, wrap it in bubble wrap, and ship in a padded mailer. For larger carts (N64, SNES, NES) or several at once, a small box is safer.

Loose discs

Seat the disc firmly on the case hub, add a thin layer of bubble wrap around the case, and use a padded mailer or small box.

Complete in box

Always a box, never a mailer. Put cardboard boxes in a plastic protector or bag, wrap in bubble wrap, and fill the gaps so nothing moves. Keep the manual and inserts inside.

Sealed & graded

Bubble-wrap generously, box it with at least 2 inches of padding on every side, and consider double-boxing. Protect corners and seals from pressure.

Consoles

Remove any game or disc. Wrap the console in bubble wrap, pack cables and controllers separately, and box it with 2+ inches of padding on all sides. Use the original box inside a shipping box if you have it.

Controllers & accessories

Coil and tie cables, protect analog sticks and triggers, and box anything larger than a mailer comfortably holds.

Shipping an order, step by step

1. 1

   Check the order

   Open the sale in Dashboard → Sales and confirm the item and address.
2. 2

   Pack it

   Use the packing guidance above. Include a packing slip or note if you like — never off-platform contact details.
3. 3

   Buy a tracked label and ship

   Drop it off or schedule a pickup within 3 business days.
4. 4

   Add the tracking number

   Enter the carrier and tracking number on the sale. The buyer is notified and your payout clock starts.

If something goes wrong

• Can't ship in time? Message the buyer right away. Repeated late shipments affect your account standing.
• Item damaged or lost in transit? The buyer can open a claim. Good packing, tracking and — for valuable items — carrier insurance are what protect you.
• Sold something you no longer have? Contact the buyer and our support team so the order can be cancelled and refunded.